by Erica Beiser

Recently a customer asked me about the high value inventory form. “What do I need to include on the form?” she wanted to know. I explained that we require our customers to identify items that are worth more than $100 per pound. The reason we do this? It really comes down to communication. We want to be sure that we understand exactly what we are moving for you. When something goes on the high value inventory form, it alerts us that a piece is particularly expensive so not only do we take extra steps to inventory it, but we make sure when the shipment arrives at destination that we have accounted fully for everything that’s on that form. I explained to her that she would have the peace of mind of knowing that items that she had invested in would not only travel safely, and but would arrive for her inspection at destination. In all the rush of move-in day, it’s nice to know that Grandma’s silver set is checked off and just where you want it.

Typically, most people don’t have pages and pages of high value inventory items. Crystal, sterling silver, artwork, and furniture like pianos are among the most common things we see on these inventory forms. Be sure to ask your relocation specialist or your move coordinator for more information if you have any questions. We’re here to help!

Making your valuation choice, by Eliza Freiday

You have lots of choices to make in your move. Whether to pack some or all of your household goods. What day to move. What to keep, what to sell, what to donate, what to store. And, that’s just the move – it doesn’t take into account all the other decisions about housing, schools, transportation, and so on that you’re deciding at the same time.

One decision you will have to make when you move is what kind of valuation coverage you want on your shipment. You have two main options: what we call released valuation and what is termed full value protection. Our packers and van operators are trained to prevent loss or damage, and our claims ratios are very low – among the best in our industry. Still, things can happen and it’s best to be prepared – just in case.

Released valuation is the option that is included in the transportation rates. Currently, coverage of $.60 per pound per article is included. What does that mean? For example, if you have a table that weighs 200 pounds, the maximum coverage for repair or replacement is $120.00 – that’s $.60 times 200 pounds. Many people want to have more coverage in case of damage or loss, so you have another option: full valuation protection. This level of coverage is set by you, the customer, based on what you know about your own belongings. You’re in the best position to know what your belongings are worth, and this options lets you decide. There are minimum coverage requirements, usually teh equivalent of $6.00 times the weight, and your estimator or move coordinator can explain this in detail.

You will have to sign for the type and level of coverage you want on the first day of your move, so give yourself time to think about what will work best for you. And, ask questions of your move coordinator – they have information that can help you compare options and be sure that you get the best fit.

The moral of the story: consider your options, think about your individual and family needs, and ask for more explanation if you need it.